Billing & Payments

When do I a receive an invoice?

• Invoices are generated once your order is double-checked and scanned by a trained Service Champ Team Member. After that occurs, you have several options to choose from – just let us know which one you prefer.

  • Your packing slip is priced out and serves as your invoice (no other invoice will be mailed).
  • Your packing slip is priced out and we will also mail a formal invoice to your store or office.
  • Your packing slip is not priced out and we will mail a formal invoice to your store or office.
  • In addition, you may also receive an invoice or packing list via email or fax.

Will I pay sales tax on my order?

• For customers in California, Florida, Indiana, Nevada, New York, Pennsylvania, Texas, Louisiana, and Virginia, we are required by law to collect sales tax for items which are not re-sold to your customers. These items include tools, shop supplies, equipment, etc. Items such as filters, wiper blades, chemicals, serpentine belts, etc. that are re-sold are not subject to sales tax.

• We do not collect any taxes outside of the nine states listed above.
• For customers in Texas, if you prefer that we charge sales tax on ALL items (so you do not have to charge your customers sales tax), just let us know and we can accommodate your request.

Is there a breakdown between taxable and non-taxable items?

• If a part is subject to sales tax, an asterisk will appear next to the dollar amount for the individual line. Though the asterisk will appear for each part that is subject to sales tax, please remember that we only charge sales tax in California, Florida, Indiana, Nevada, New York, Pennsylvania, Texas, Louisiana, and Virginia.

What are my payment options?

• COD (payable only with a check)
• Check-By-Phone:  Funds are automatically transferred from your checking account the day after your order ships.
• Credit Card: We accept Visa, Mastercard, or Discover, All credit card information is safe and secure.
• Net 30 Days: Click here for a credit application

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