Terms & ConditionsTermsC.O.D., Credit Card, Check-By-Phone (ACH) or NET 30 Days for approved accounts. Accounts past due are subject to credit hold. We do not accept money orders for payment.
Customers located outside the United States must either pre-pay or use a credit card. All payments are to be paid in U.S. dollars.
There will be no C.O.D. shipments for orders shipped via Common Carrier. Those orders should be pre-paid, charged to a credit card, or with Check-By-Phone (ACH).
Drop Ship & Commodity Terms
Commodity Products such as 25 Cs or more Oil Shipments, Anti-Freeze, DEF, Premix WW Fluid and Refrigerant must meet a minimum requirement of $750 to qualify for Special Pricing and Prepaid Freight.
Finance Charges
A late payment charge of 3% per month will be added on all past due accounts. Customer is liable for all legal costs if the account is placed for collection. A $30.00 charge will be applied to all returned checks. Past Due Accounts paid by Credit Card will be charged a 3% Service Fee.
Freight
Pre-paid on orders of $300.00 or more in the continental United States. Shipments outside the continental United States are F.O.B., Chalfont, PA. If a shipment is made to you by common carrier instead of FedEx, there may be a $100 charge for a lift gate delivery. Orders for Devon Lube Equipment do not include freight and are shipped F.O.B. Oklahoma City, OK.
Minimum Order$50.00
Order Fill RateOur average order fill rate is over 99%.To receive a backordered item, please reorder it on a future order as all backorders are cancelled.
Order TurnaroundOrders processed by 12:00 Pm (of the time zone you are in) will be shipped the same day from our Pennsylvania, Texas, California, Indiana, Utah or Tennessee warehouses, in most cases.
Sales Tax
Businesses located in California, New York, Pennsylvania, Texas, Indiana, Florida, Louisiana, Missouri, and Virginia only are subject to sales tax on items not re-sold to consumers. Taxable products are identifiable as any item which has a suggested retail price of “.00” on our price schedule.
Add-On Policy
After you place an order, it immediately goes to the Service Champ Distribution Center closest to you for processing. If you call back 10, 30 or 60 minutes later with another item(s), we are unable to match it up with your original order.
Please take time before placing your order to make sure everything is checked. If another smaller order (less than $100) is placed on the same business day after your original order ($250), you will be charged the freight for the additional items.
Shortages/Damaged ShipmentsAny Claim of Shortage or Damage must be reported within 48 hours of receipt of order.
